Is Bare Beautee Bar The Brand women-owned?

Yes — we are proudly 100% women-owned & Australian owned.

Are you open to stockists, salons, or wholesale orders?

Yes. Wholesale partnerships are available. Please email info@barebeauteebar.com.au for enquiries.

Where can I contact customer support?

Email: info@barebeauteebar.com.au

Our team will respond within 24–48 business hours.

What makes Bare Lash Elixir & Bare Brow Elixir different?

Each formula is created by a lash & brow specialist with 4+ years of hands-on experience, 7x certifications, & formal training in Cosmetic Formulation Science & Cosmetic + Skincare Science.

Our elixirs are vegan, cruelty-free, clean, & free from prostaglandin analogues — designed to deliver real, healthy, long-term results that have been clinically trialed & proven to see results.

Are the serums safe for sensitive eyes?

Yes. Both formulas are developed with gentle, non-irritating ingredients suitable for most skin & eye types.

If irritation occurs, discontinue use & consult your healthcare professional.

Are your products vegan & cruelty-free?

Absolutely. All serums are 100% vegan, cruelty-free, & ethically formulated.

How long until I see results?

When studies were conducted, participants reported visible improvements within 3–6 weeks, with optimal results achieved at 8–12 weeks when used consistently as directed.

Can I use the serums while pregnant or breastfeeding?

Yes. However, while our formulas are gentle for pregnant & breastfeeding women, Bare Beautee Bar the brand always recommends consulting your healthcare provider before use during pregnancy or breastfeeding. 

Will the serum darken my lash line or change my skin &/ or eye colour?

No. Bare Lash Elixir & Bare Brow Elixir contain zero prostaglandin analogues, meaning no lash-line darkening, no eyelid discolouration & no changes to eye colour.

Can I use the lash serum on my brows?

Yes you can. Both formulas are identical besides different applicators & how many millilitre's they contain.

Do the serums work with lash extensions or lash lifts?

Yes — they can be used alongside extensions or after a lash lift. They help keep natural lashes strong, hydrated & resilient.

How often should I apply the serums?

Lashes:

Apply at the base of the upper lash line.

Apply once daily & once at night for optimal results. (Optional)

Brows:

Coat the entire brow area.

Apply once daily & once at night for optimal results. (Optional)

Can I apply makeup after using the serums?

Yes. Allow the serum to dry for 1–2 minutes before applying eye makeup.

What happens if I stop using the serums?

Your lashes & brows will return to their natural growth cycle. Continued use maintains the enhanced length, strength & fullness.

When do i apply the lash & brow conditioner?

For optimal results, apply daily as you would mascara.

Where do you ship from?

All orders are shipped from Sydney, Australia.

Do you ship internationally?

Yes — international shipping is available worldwide. Costs range from $20–$50 AUD depending on the country.

How much is shipping within Australia?

• Standard: $10 AUD
• Express: $15 AUD
• Orders over $100: FREE

How long does shipping take?

• Standard: 3–8 business days
• Express: 1–4 business days
• International: Varies by country & customs

Do you accept returns?

Due to hygiene regulations & the nature of cosmetic products, returns, refunds & exchanges are not accepted.

What if my item arrives damaged?

If your parcel arrives damaged or faulty, contact our team within 48 hours with photos & your order number for assessment. We may then be able to provide a solution.